Last dispatch date for Christmas orders – 6th December 2021
Tableware set contains:
15pcs Happy Birthday Banner set contains:
|Delivery Option||Cost||Dispatch Time|
|Royal Mail 2nd Class / Hermes||FREE||1-3 business days|
|Collection From Wrexham LL14||FREE||At least 2 days notice required|
Royal Mail 2nd Class / Hermes
1-3 business days
Collection From Wrexham LL14
At least 2 days notice required
While we dispatch the items within the above dispatched time, we are at the mercy of our couriers. Deliveries may be affected by adverse weather conditions and other factors outside of our control.
If you need your order by a specific date, please get in touch before placing the order.
For more information, please view our FAQ section
All Helium inflated balloons are made and shipped the day before your desired delivery date.
All other products are shipped within 1-3 business days of you placing your order.
However, if you require any of the products by a specific date, please contact us before placing an order.
We are only offering 2nd class delivery for these products which normally takes 2-4 days to deliver but can in some cases take a maximum of 10 working days (as advised by Royal Mail)
We post our personalised balloons with next day delivery. All other products are shipped with 2nd class delivery.
If you want the next day delivery for any other product, please get in touch.
Yes. Collection is available from Wrexham LL14 4AF. Collection date can be selected at the checkout.
Inflated number balloons are available for collection ONLY. All other items are available for collection and delivery.
Please note: We require at least 2-3 days notice for collections. If you require an item urgently, please contact us before placing the order.
Cancellation: Yes. You may cancel an order within 12 hours of originally placing your order with us provided it has not already been dispatched or text has not been printed for the personalised products. To cancel an order please contact us with your name, delivery address & order number.
Returns: We want you to be happy with everything you buy from us. If you are not completely satisfied with any* of the products you have purchased and they are unused and within their original packaging, please contact us first. Once you have received an update you can then return them to us for a refund within 14 days of the order.
When returning any item to us please state the reason for the return and include your name, address, contact telephone number and order number. (Buyer will be responsible for the return postage).
* Please note that personalised items can only be returned if the goods are "faulty". More details of "faulty" are in the terms and conditions.
Payment can be made via PayPal or debit/credit cards including MasterCard, Visa, Maestro (previously Switch), Visa Electron and Visa Delta. Please ensure that the billing address entered on your order matches the address the payment card is registered to.
Our payment methods are secured by PayPal and Stripe.
Yes, you can at the checkout.
You can also add a gift message which will be printed on a white A6 card and attached to the order free of cost.
Yes, simply place another order and send us a message with both order numbers, name and description and we will dispatch these together.